Head of Solicitor Support


A full-time position has become available at Keystone Law’s London Central Office.  The successful applicant will step into the role of Head of Solicitor Support and join an existing team of individuals who support and assist the firm’s 195 dispersed lawyers based around the country, ensuring all of their administrative needs are addressed.

Keystone Law is both a fast growing law firm and highly entrepreneurial business. Our unique business model means that the successful applicant will have a wide ranging and varied role within a tight-knit team and help the company continue to be amongst Britain’s fastest growing law firms.


  • Overseeing the support delivered to 195 active, remote lawyers
  • Managing a team of 6 people to deliver this support
  • Ensuring adequate staff levels to cover for absences and peaks in workload
  • Delegating work to staff and managing their workload and output
  • Conducting annual reviews, performance management and feedback discussions
  • Conduct recruitment, interview and selection process
  • Identifying team training and development needs
  • Coaching and mentoring team performance to enhance service output
  • Weekly reporting to the Operations Director
  • Reviewing and improving internal processes and documenting
  • Leading by example and cultivate a high performance culture
  • Keeping the directors up-to-date regarding all matters

Ideal applicants will be able to demonstrate:

  • Strong organisational skills and the ability to multi task and juggle numerous priorities
  • Strong management skills
  • Excellent writing and communication skills
  • Excellent attention to detail
  • Confident dealing with senior lawyers and management
  • Able to prioritise and use own initiative
  • Flexible in nature
  • Able to think outside of the box

Interview process:

Stage 1 – Meeting Operations Director and HR
Stage 2 – Meeting Managing Director

If you feel you have the skills and experience we are looking for and would enjoy working for an expanding and forward-thinking law firm, then please get in touch today.